Ah hello my friends, we are now in the full swing of the holiday season! December has arrived, trees are up, Santa is in the mall, people are yelling at sales associates! TIS THE SEASON Y'ALL.
Ok so I was sort of hoping this series would not continue but as I've been in retail for 12 years now, I should have known better. As I said in my first rant, the easiest thing to do during the holidays or literally anytime is to be KIND, it's the best four letter word you could pick! And it's absolutely free!
At the mall we are now into extended hours, 9am til 10pm on weekdays and 11pm on weekends, and we are a bit short staffed at the moment so everyone is tired and working double what we ought to. That's not trying to say we need any excuses, but we aren't maybe at our best, but still pretty great. The thing is that whether or not we were at 50, 100 or 1000% I'm certain people would still mess with us. I have 3 mini scenarios for you:
First, shoplifters need to for real get their lives right. We had an incident where 4 stores were getting hit all at once! We had a manager run over from her store to tell us that people were stealing. That's so outrageous and it isn't like we don't pay attention to shady folks, cause we see you, we are everywhere and we have a pretty good eye for faces. To me shoplifting is so pointless and so rude and whenever we catch someone they want to fight us. So we see you swiping something and walking out and when we inquire about it because you set off an alarm, you want to cause a scene? No, just stop all of this.
Second, I have said this so many times I feel like a broken record but I will say it again for the people in the back: CASHIERS AND SALESPEOPLE DO NOT SET THE RULES/PRICES/SALES. We have a whole set of head honchos and big-wig assistants who set up our whole store. They tell us when to put on a sale, what to put on sale, what to sell those things for and how much of a discount, if any, we can give you for a defect. Say you pick up a shirt and it is $15 and it has a small hole in the seam. We have a set amount (%) we can discount you and a follow up rule to make that item now a final sale item, meaning you can not return it. I will explain this to you as I am ringing you up, thus you will be able to make the choice on if you want to take the discount/item before you walk out of the store and spend money. The rules that I tell you are specific to my store and so when you tell me that the other store down the way would do this for you, well cool, you aren't in that store.....so I guess go there because I just laid out the rules for you, here in the store you are currently standing in.
Third, holy crap stop yelling at us and giving us an attitude when you don't exactly get your way. That gets you even less than what you might have gotten to begin with. Didn't any of your mothers tell you that you attract more flies with honey than vinegar?? Because honestly I will go above and beyond for you if you are a nice person. It's that simple and goes along with the kindness vibe.
We are at 2 weeks before Christmas, about to hit super Saturday and then Christmas Eve the following Saturday. I'm sure something wild will happen and I'll fill you in when it does. Until then however....
Keep on, Keepin' on!
M.
Sunday, December 11, 2016
Wednesday, November 2, 2016
Clean Slates
It's not quite the new year yet but I have been thinking about the reset that we are about to have. I bought a dry erase calendar over the summer and it is always very nice at the beginning of every month to wipe it clean and start over:
You see it as a new month, a new chance to get you goals in. To really take charge of you career, your life, your world. Sometimes I write goals out on the side and the are carried over from the previous month, knowing that I didn't get to them. I should get to them, I might still not, but I've definitely made an effort in writing them out.
Here's my November, it looks towards Christmas and has repeat goals of things I would really like to earnestly have come to fruition in 2017. I already gave you a preview of my untitled Great American Novel....I will give you a preview of the children's book too. Whether it will be an excerpt or a character drawing.....only time will tell.
Here's to a new month! Here's to a little clean slate in this crazy world!
Keep on, keepin' on,
M.
Thursday, October 20, 2016
Retail Rants
Yes two blogs in one day! They aren't related so they get separate posts. I now give you a new segment on this little corner I have carved out on the internet: RETAIL RANTS. I have been in the mall world for nearly 12 years and whew lawd has it been a time. I have more stories about humans and their disgusting ways than you will ever fathom and all true, even if they sound far-fetched...trust me I wish some were! So for the introduction to this ongoing series I will prepare you and my brethren in sales for the holiday season.
It is almost Halloween and I could not be more excited. However in the retail world this means that the ramp-up to the holiday spending season has begun. Pumpkins share space on shelves with reindeer and pilgrims. Everything is overwhelming, everything is super colorful (but like only in various shades of red, gold, silver, black & green), everything is somehow covered in glitter, it's a lot. I feel bad for Thanksgiving honestly, it's a big friends & family holiday on it's own but it's completely overshadowed by both Halloween and Christmas in the stores. Christmas is already in full force and it is only October 19th....settle down Santa. Like when you think about it Easter has it the best: After Easter has passed the next major decorating holiday is the Fourth of July, which is two to three months away, you don't get gifts and your main concern is where you are going to light off all your fireworks. The long lull of summer gives way afterwards and everyone just chills out until October 1st when, in seasonally appropriate climates, Autumn has arrived and literally I'm pretty sure everyone loses their damn minds. I already know that I will actually be off on Thanksgiving because A) I work for a nice company and B) This is how flipping early we need to start preparing for Black Friday. Now, like yesterday, I'm 85% sure our schedule is mocked up somewhere in the office because this is how important retail has made shopping and the holidays. I love the holidays, don't get me wrong, I really love how cozy the nights are around the bonfire with my friends and how everyone's families get together and come to town, it's wonderful. Working during this time is a shenanigan show of complete unpredictability. The people I have met/helped over the years have run the gamut from sweet as pie to the actual devil spawn. You never know exactly what you will get, I had my very first customer one Black Friday afternoon yell at me for the pricing that was out of my control. She was SO mad about the fact that we had advertised certain pricing for the early birds and then didn't carry that over to the people strolling in at 3pm....Ma'am I didn't choose this. I've also had an amazing customer that I helped find all their Office Christmas party gifts (he was the CEO) in one swoop.
My main rant for today is a focus of pure human decency. I understand that the holiday season is stressful, I understand that so many people are pressed for time, I understand that money is tight in most cases. I GET IT, I'M WITH YOU. So in turn....very simply....Please don't treat sales people like shit. Honestly. We all have families and friends that we want to be with, that we are also shopping for when we are able and when we are on the clock we are there to help you 100%. I have zero control over any of my companies signs/promotions/pricing/item allotments. I do not make any decisions about what they put out into the world. I just work there. I can help you in only the perimeters of which are set forth by a team of people who work very far from where you and I stand. Please try and remember this when you cop an attitude with a cashier because the price that rang up was the price on the item and not whatever you assumed it might be. Ask us a million questions, that is what I am there for! I can provide so much information, I can get you any size, I can offer opinions on what to wear to the event and if this matches these shoes you have. I love doing that! I will personal shop for you all day. At the end of the day we are all humans just trying to get through this weird and wild world, the easiest thing to do is Just Be Kind.
The rants will continue through this crazy 2K16 holiday jam we are about to dive into...so stay tuned for all the storytimes!
Keep on, Keepin' on,
M.
It is almost Halloween and I could not be more excited. However in the retail world this means that the ramp-up to the holiday spending season has begun. Pumpkins share space on shelves with reindeer and pilgrims. Everything is overwhelming, everything is super colorful (but like only in various shades of red, gold, silver, black & green), everything is somehow covered in glitter, it's a lot. I feel bad for Thanksgiving honestly, it's a big friends & family holiday on it's own but it's completely overshadowed by both Halloween and Christmas in the stores. Christmas is already in full force and it is only October 19th....settle down Santa. Like when you think about it Easter has it the best: After Easter has passed the next major decorating holiday is the Fourth of July, which is two to three months away, you don't get gifts and your main concern is where you are going to light off all your fireworks. The long lull of summer gives way afterwards and everyone just chills out until October 1st when, in seasonally appropriate climates, Autumn has arrived and literally I'm pretty sure everyone loses their damn minds. I already know that I will actually be off on Thanksgiving because A) I work for a nice company and B) This is how flipping early we need to start preparing for Black Friday. Now, like yesterday, I'm 85% sure our schedule is mocked up somewhere in the office because this is how important retail has made shopping and the holidays. I love the holidays, don't get me wrong, I really love how cozy the nights are around the bonfire with my friends and how everyone's families get together and come to town, it's wonderful. Working during this time is a shenanigan show of complete unpredictability. The people I have met/helped over the years have run the gamut from sweet as pie to the actual devil spawn. You never know exactly what you will get, I had my very first customer one Black Friday afternoon yell at me for the pricing that was out of my control. She was SO mad about the fact that we had advertised certain pricing for the early birds and then didn't carry that over to the people strolling in at 3pm....Ma'am I didn't choose this. I've also had an amazing customer that I helped find all their Office Christmas party gifts (he was the CEO) in one swoop.
My main rant for today is a focus of pure human decency. I understand that the holiday season is stressful, I understand that so many people are pressed for time, I understand that money is tight in most cases. I GET IT, I'M WITH YOU. So in turn....very simply....Please don't treat sales people like shit. Honestly. We all have families and friends that we want to be with, that we are also shopping for when we are able and when we are on the clock we are there to help you 100%. I have zero control over any of my companies signs/promotions/pricing/item allotments. I do not make any decisions about what they put out into the world. I just work there. I can help you in only the perimeters of which are set forth by a team of people who work very far from where you and I stand. Please try and remember this when you cop an attitude with a cashier because the price that rang up was the price on the item and not whatever you assumed it might be. Ask us a million questions, that is what I am there for! I can provide so much information, I can get you any size, I can offer opinions on what to wear to the event and if this matches these shoes you have. I love doing that! I will personal shop for you all day. At the end of the day we are all humans just trying to get through this weird and wild world, the easiest thing to do is Just Be Kind.
The rants will continue through this crazy 2K16 holiday jam we are about to dive into...so stay tuned for all the storytimes!
Keep on, Keepin' on,
M.
Mini Halloween Update!
The time for indecision has ran out! I will still be Minnie Mouse for actual Halloween and for any other weekend party times I am going to be a spooky skeleton. I know it isn't that original but listen 2016 has kicked mine and everyone else's ass and so I'm just here for the good times that I can make. Skeletons are essentially Halloween and so I will make mine the best she can be. Stay tuned for photographic evidence later this month!
Keep on, Keepin' on,
M.
Keep on, Keepin' on,
M.
Thursday, October 13, 2016
It's Fall Y'all!
We're in Florida though so it's still 90 degrees outside around noon...but we have had a bit of a break in the heat in the mornings FINALLY.
I have no clue exactly what I want to be for Halloween. I know, I KNOW. I don't even know. We aren't having a party this year and without a theme or need I guess for an outrageous costume, I am just stumped. I had thought of being a skunk or Edward Scissorhands and I'm not set on either and now I've got about 2 and a half weeks to figure it all out and hope for the best haha.
If anything develops I will be sure to DIY post about it.
Keep on, keepin' on,
M.
I have no clue exactly what I want to be for Halloween. I know, I KNOW. I don't even know. We aren't having a party this year and without a theme or need I guess for an outrageous costume, I am just stumped. I had thought of being a skunk or Edward Scissorhands and I'm not set on either and now I've got about 2 and a half weeks to figure it all out and hope for the best haha.
If anything develops I will be sure to DIY post about it.
Keep on, keepin' on,
M.
Tuesday, September 13, 2016
Day One of a New 2 Week Challenge!
Hi friends! So today begins a lifestyle change I have set up for myself. I am always super lazy in the morning and when I have an early work day it is always super hard for me to get out of bed and I usually end up leaving myself about ten minutes to get ready so I'm not late. Today is actually a day off and I finally got out of bed about 20 minutes ago. Last night I felt great and went to sleep around 11, knowing I had set my alarm for 6:30AM. When said alarm went off this morning I hit snooze until 7AM when I finally got up and fed my sweet skunk who was circling the bed waiting for her breakfast. I then thought, oh I'll just lie down and go through my social media....because I mean I AM awake at least. But last night my plan after waking up was to be going for a nice morning walk to the park and getting exercise.....oops. After she finished breakfast my sweet skunk did what she does best and came to bed to snuggle up next to me, I can not resist! So I fell back asleep for an hour and finally here I am blogging and drinking my pumpkin spiced coffee (it's close to fall, y'all) so I guess I'll take that part as a win.
Changing your routine is tough, I have tried a few times to get back into my morning person groove and it only lasts a few days, if I can even get it started properly. Tomorrow I work a full day beginning at 10AM soif when I get up at 645ish I will for sure have the time to walk and blog......Here's my kick now to myself to go for it and also not beat myself up if I maybe snuggle in til 730....
Keep on, Keepin' on!
M.
Changing your routine is tough, I have tried a few times to get back into my morning person groove and it only lasts a few days, if I can even get it started properly. Tomorrow I work a full day beginning at 10AM so
Keep on, Keepin' on!
M.
Monday, August 15, 2016
Sneak Peek!!
Today I give you a rough draft of sorts. I've been writing a novel and a children's book for a while now and I'm ready to put a part out there and receive some feedback!
So without further ado, enjoy an excerpt from my currently untitled Great American Novel:
So allow me to introduce myself: name's Zelda, more specifically Zelda Rubylyn Ziggler. I am 100% a native Floridian and proud of it. You will come across folks in your life who do not always consider Florida as a real part of the South. Well that is a wrong assumption.
Look: Florida is full of transplants, we are a transient state by nature due to all the tourists who came on vacation and decided to reclaim the Sunshine State as their home. We have wild creatures living among new apartments and golf courses. We have become a state to reinvent yourself in. We have become the butt of jokes with every weird and crazy news story. Florida is it's own bird, through and through. As you can see I have a very grand old South name despite my 5'4" waif frame. My momma was a Georgia debutante and my daddy is a born and bred Florida boy still in charge of our family business, which was of course citrus.
The Ziggler's citrus plantations have been a boom crop for centuries now. Started in the rich untapped soils of St. Petersburg, then moved into Central Florida and now branched out towards the Everglades. That's how I ended up living here in Hialeah near "oh-so glamorous" Miami. I'm not trying to get ahead of myself quite yet, but y'all need a bit of background before diving headfirst into this.
That's it for today! Let me know what you think and if you'd like to read more!
Keep on, keepin' on,
M.
PS: Copyright 2016 Meghan R. Rose. All intellectual property belongs to me. All likeness to anyone living or dead is purely coincidental.
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